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Preferences

Explanations of what the prefs dialogs mean

Asterisk

Manager

Hostname:
The hostname of the asterisk server

Username:
The username of the asterisk manager (see /etc/asterisk/manager.conf)

Password:
The password of the asterisk manager

Extensions

Priority:
Unless you know what this does, leave it set to 1

Context:
Set this to the context your phone is set to, in extensions.conf - e.g. default

Source:
Set this to the channel of the phone on your desk - e.g. SIP/1000

External Prefix:
Leave this blank, it's not currently in use

My Channels:
List all the channels that you want ADM to watch for calls on (eg in an office were there are three phones in earshot of your speakers, you want ADM to dip the music when anyone is using any of the 3 phones) - e.g. SIP/1000,SIP/1002,SIP/1005

Audio

Volume Adjusted Ports
Select any ports you want ADM to lower the volume of when a call is active

Channels to watch
Same as "My Channels" above (will soon be merged together)

Fade velocity
The time it takes in miliseconds for the volume to be dipped to the desired level

Percentage to lower volume
The amount in percent that you want to lower the volume to

Cisco

Hostname
The hostname or IP address of the Cisco IP phone on your desk

Password
The password for logging into the telnet interface of the IP phone

Note: You need to edit the cisco configuration file and enable the telnet_level: "2" and phone_password: "cisco" in the SIPXXXXXXX.cnf in your tftp directory

Bluetooth

Device ID
The device name of your mobile phone eg K700i

Divert to
The number to divert the calls to the phone on your desk to, when your presence is not detected - e.g. Divert calls to your mobile phone (in my asterisk setup I dial 9 for an outside line first) so the value here would be 907911111111 where 07911111111 is my mobile's phone number

Browser CRM Popup

URL
The URL which ADM will open the browser to. The crm popup will add each call to a new firefox tab.

There are 3 variables you can use inside the URL string:

• %number% - which appends the CallerId
• %name% - which appends the Name associated with the CallerID from the ADM phonebook
• %custom% - which appends the value of the ADM variable, set through the incoming dialplan in the asterisk extensions.conf (eg. exten => 1000,1,Set(GLOBAL(ADM)=xxxxx) where xxxx is your content)

(note: Older versions of asterisk need the command is just exten => 1001,1,SetGlobalVar(ADM=xxx) instead)

Example URL: http://192.168.1.5/crm.pl?callerid=%callerid%&name=%name%&billingref=%custom%