ADM provides some great features:
- Automatic on-call volume reduction
- One click dial from clipboard (paste number onto tray icon)
- Integrated phonebook
- List/Redirect/Hangup all active calls
- One click call forward setup
- Bluetooth presence detection to redirect calls when you walk out of the office
- Pop up browser on incoming call (integrate with your CRM to auto load customers details when they call)
- Cisco phone integration (auto speakerphone)
- Slide-in popup on incoming call, with Answer(cisco only), Hold, Busy and Redirect buttons , CallerID and duration
- Lots more!
The main application:
These screenshots are quite outdated (I plan to release some new ones soon), but hopefull will give you a feel of what ADM is capable of
Tray icon and menu

On-call slide-in popup

Main phonebook

View a phonebook entry

Quick dial dialog

Preferences
Manager prefs

Extension setup

Audio setup (on-call volume reduction)

CRM Integration

Cisco setup

Bluetooth presence setup
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Now i get familiar with
Now i get familiar with it.
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looks great, even though dated
Is there any news on SugarCrm integration? Our call center uses all soft phones so while this will be useful, it is not enough in its current state. Do you have any suggestions?
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MS Outlook
Does ADM support importing of Outlook contact list to the ADM phonebook?
GrandStream
Has anyone used the ADM on the GrandStream GXE502x IPPBX?